Refund Policy

At Nixane, we want you to be satisfied with your purchase. However, due to the nature of our digital products, all sales are generally considered final. Please review our Refund Policy below for more information.

1. Digital Products

Since digital products are immediately accessible upon purchase, we do not offer refunds once the product has been downloaded or accessed, except where required by law. We encourage you to review all product details before completing your purchase to ensure it meets your needs.

2. Eligibility for Refunds

In certain circumstances, we may consider refunds for the following reasons:

Non-Delivery of the Product: If you did not receive the digital product after completing the purchase, please contact us at [email protected] with your order details. We will investigate the issue and work to provide access or resolve it within a reasonable timeframe.
Technical Issues: If you encounter a technical issue that prevents you from using the product, and we are unable to resolve it, we may offer a refund at our discretion. Please report any issues within 7 days of purchase.

3. How to Request a Refund

If you believe you are eligible for a refund, please contact us at [email protected] with the following details:

Your name and contact information
Order ID or proof of purchase
Description of the issue or reason for requesting a refund

We will review your request and inform you of our decision within 3-5 business days.

4. Changes to This Policy

We reserve the right to modify or update this Refund Policy at any time. Any changes will be posted on this page with an updated effective date.

5. Contact Us

For any questions about our Refund Policy, please contact us at:

Nixane
Email: [email protected]
Website: https://nixane.com